Privacy Policy

Haeden Finance ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, hold, use, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What information we collect

To provide credit assistance, we may collect personal information including:

• Your name, contact details, and date of birth
• Employment and income details
• Financial information including assets, liabilities, and expenses
• Credit history and credit report information
• Identification documents as required by law

How we use your information

We collect and use your personal information to:

• Assess your eligibility for credit products and provide credit assistance
• Submit loan applications to lenders on your behalf
• Verify your identity as required under anti-money laundering laws
• Communicate with you about your application and our services
• Comply with our legal and regulatory obligations

Who we share it with

We may disclose your information to lenders and their agents, credit reporting bodies, our aggregator, professional advisers, and government bodies where required by law. We do not sell your personal information to third parties.

Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

Access and correction

You may request access to, or correction of, the personal information we hold about you at any time by contacting us at hello@haedenfinance.com.au. We will respond within a reasonable period.

Complaints

If you have a concern about how we have handled your personal information, please contact us first at hello@haedenfinance.com.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact us

For any privacy-related questions, contact us at hello@haedenfinance.com.au.